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  1. TFS4JIRA
  2. TFS-2071

Synchronizer ERROR: TF237079: Team Foundation could not update the work item because it was already updated by another use

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 7.7.3
    • Component/s: None
    • Labels:
      None
    • Sprint:
      Funnel
    • TFS Work Item ID:
      642

      Description

      Condition to reproduce:

      Any issue with

      1. Hyperlink
      2. Transition

      Then, during the issue creation (initial sync typically) from Jira to TFS

      it will show up the error,

      2019-01-31 13:07:07,515 [20] ERROR synchronizer.Services.InitialSynchronizationService - synchronizer.Exceptions.SynchronizationException: TF237079: Team Foundation could not update the work item because it was already updated by another user, it does not exist, or you do not have permission to update it. ---> Microsoft.TeamFoundation.WorkItemTracking.Client.ItemAlreadyUpdatedOnServerException: TF237079: Team Foundation could not update the work item because it was already updated by another user, it does not exist, or you do not have permission to update it. ---> System.Web.Services.Protocols.SoapException: TF237079: Azure DevOps Server could not update the work item because it was already updated by another user, it does not exist, or you do not have permission to update it.
         at Microsoft.TeamFoundation.WorkItemTracking.Proxy.RetryHandler.HandleSoapException(SoapException se)
         at Microsoft.TeamFoundation.WorkItemTracking.Proxy.WorkItemServer.Update(String requestId, XmlElement package, XmlElement& result, MetadataTableHaveEntry[] metadataHave, String& dbStamp, IMetadataRowSets& metadata)
         at Microsoft.TeamFoundation.WorkItemTracking.Client.WorkItemStore.SendUpdatePackage(XmlElement package, XmlElement& result, Boolean bulk)
         --- End of inner exception stack trace ---
         at Microsoft.TeamFoundation.WorkItemTracking.Client.WorkItemStore.TryMergeWorkItem(WorkItem wi, SaveFlags saveFlags, Exception originalException)
         at Microsoft.TeamFoundation.WorkItemTracking.Client.WorkItemStore.SaveWorkItems(WorkItem[] workitems, Boolean bulk, SaveFlags saveFlags)
         at Microsoft.TeamFoundation.WorkItemTracking.Client.WorkItem.Save(SaveFlags saveFlags)
         at synchronizer.Models.Tfs.TfsWorkItem.Save()
         at synchronizer.Tfs4jira2.Synchronization.Sink.TfsSink.SaveWorkItem(TfsWorkItem tfsWorkItem)
         at synchronizer.Tfs4jira2.Synchronization.PairForSynchronization.Synchronize(SynchronizationDirection synchronizationDirection)
         at synchronizer.Services.SynchronizationService.SynchronizeIssue(String issueKey, List`1& createdPairs)
         --- End of inner exception stack trace ---
         at synchronizer.Services.SynchronizationService.SynchronizeIssue(String issueKey, List`1& createdPairs)
         at synchronizer.Services.InitialSynchronizationService.ProcessUnlinkedIssue(SyncProfile syncProfile, String issueKey)
         at synchronizer.Services.InitialSynchronizationService.InitialSynchronizeJiraToTfs(SyncProfile syncProfile)
      

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              Assignee:
              avasylevska Anastasiia Vasylevska
              Reporter:
              ktmak Kit Tin Mak
              Tester:
              Radosław Wasiuk
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                Dates

                Created:
                Updated:
                Resolved: