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  1. Canned Responses for JIRA
  2. CT-352

It's not possible to add automation rule in JIRA with Service Desk 7.3

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:

      Description

      HTR:

      1. Go to tab "Automation" in a service desk project admin
      2. Create new "custom" rule
      3. Add "Issue created" to "WHEN"
      4. Add "Add canned response" to "THEN"

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            Assignee:
            Unassigned
            Reporter:
            mzielinski Mateusz ZieliƄski (Inactive)
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              Updated:
              Resolved: